Co-designing Digital Interventions and Technology Projects with Civil Society

Co-designing Digital Interventions and Technology Projects with Civil Society. World Economic Forum. Urvashi Aneja et al. 6 April 2021

This paper explores the concept of co-design in partnership with civil society, using COVID-19 technology interventions as an entry point. While media headlines often focus on the new technologies themselves, such as contact tracing apps, the focus of this paper is the role of civil society in developing these technologies in collaboration with the private and public sectors. The paper is a step towards thinking analytically, and therefore intentionally, about co-design as the practice continues to be explored. While care has been taken not to overgeneralize, the findings of the report suggest that the ability of civil society to influence the development and impact of COVID-19 tech tools was made possible by access to resources, long-standing relationships with the private sector or government, and the capacity to be seen as a trusted expert. [Note: contains copyrighted material].

[PDF format, 21 pages].

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